Privacy Policy

Introduction

Balance Benefits Group, LLC ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balance-benefits.com or apply for funding through our services.

By using our website or submitting an application, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when applying for funding or contacting us, including:

• Name, email address, and phone number
• Business name, industry, and location
• Financial information (revenue, time in business, funding needs)
• Business tax identification numbers
• Banking information for funding disbursement

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, and operating system
• Pages visited, time spent, and referral sources
• Device identifiers and location data (if permitted)

How We Use Your Information

We use the information we collect to:

• Process and evaluate your funding application
• Communicate with you about your application status
• Provide customer service and support
• Improve our website, services, and user experience
• Comply with legal and regulatory requirements
• Detect and prevent fraud or unauthorized activity
• Send marketing communications (with your consent)

SMS & Text Message Communications

SMS Opt-In

When you check the SMS opt-in box on our contact form, you agree to receive text messages regarding your funding application, account updates, and occasional promotional offers.

Message Details

• Message frequency may vary based on your application status and communications preferences
• Message and data rates may apply from your mobile carrier
• Reply STOP at any time to opt out of text messages
• Reply HELP for assistance or contact john@balance-benefits.com

Consent Not Required

Consent is NOT a condition of purchase. You may apply for and receive funding without agreeing to receive text messages. Opting out will not affect your eligibility for funding or services.

Mobile Number Sharing

We will not sell or share your mobile phone number with third-party marketers without your explicit consent. We may share your number with service providers who assist in delivering text messages on our behalf.

Information Sharing & Disclosure

We May Share Your Information With:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, customer support)
• Financial Partners: Banks, credit bureaus, and other financial institutions involved in your funding application
• Legal Authorities: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We Do NOT:

• Sell your personal information to third-party marketers
• Share your information with competitors
• Use your data for purposes unrelated to funding services without consent

Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You Have the Right To:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails or text messages at any time
• Object: Object to certain uses of your information

To exercise these rights, contact us at john@balance-benefits.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, though disabling them may limit website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Funding application data is typically retained for 7 years in accordance with financial record-keeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically for any changes. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Balance Benefits Group, LLC
10852 Fishers Island St
Las Vegas, NV 89141
Email: john@balance-benefits.com